Website Terms of Use and Agreement California Coast Credit Union maintains this website as a service to our members. This website Terms of Use and Agreement (“Agreement”) governs your use of the California Coast Credit Union website and Cal Coast Online service (“site”). Please read this Agreement carefully. We invite you to print a copy of this Agreement and retain it for your records. You may also request that a copy of this Agreement be mailed to you by calling (877) 495-1600. By accessing this site or using any services, including new services when they become available, you agree to comply with the terms outlined in this Agreement. This Agreement may be amended at any time by us without specific notice to you. The latest Agreement will be posted on the site and you should review the Agreement each time you access the site. In addition to this Agreement, you agree to be bound by and will comply with the applicable disclosures concerning your account (see your California Coast Credit Union Account Agreement and Disclosure, which you received at account opening). Definitions For the purposes of this Agreement, the terms “we”, “us”, “our”, and “credit union” refer to California Coast Credit Union and any agent, independent contractor, designee, or assignee California Coast Credit Union may, in our sole discretion, involve in the provision of the site. “You” or “your” refers to the person using the site, including without limitation others you permit to use the site. Termination We reserve the right to terminate this Agreement and your access to this site, in whole or in part for any reason, at any time without prior notice. Services This Agreement governs electronic access to the site and any additional online services that California Coast Credit Union currently offers or may offer in the future. We have the right, from time to time, to introduce, remove or replace services on this site. Investment products are not obligations of or guaranteed by the credit union. Investments are not credit union deposits and are not insured by the NCUA or any other entity, and are subject to risks, including possible loss of the principal amount invested. E-mail E-mail is available as a way for you to ask questions, or express comments or concerns regarding our services. For security reasons, you may not use e-mail to initiate transactions on your account. Electronic Statements Through this site, you may sign up to receive your monthly account statements online (e-Statements). This will include newsletters and regulatory materials. You must have a valid email address to sign up for e-Statements. When you sign up to have your statements delivered online, we will discontinue your statement mailing through the postal service and you will receive an e-mail with a link to our website each time your statement is ready. If you receive your statement by postal mail, it means that we are having difficulty delivering your statement to the e-mail address we have on file and you must update the e-mail address. There is no charge to receive e-Statements. You may discontinue e-Statements at any time. To discontinue e-Statements, log onto Cal Coast Online and use the Options Menu in the e-Statements section or call us at (877) 495-1600. Password We will provide you with a password that will enable you to access your account on this site. This password can be obtained by calling us at (877) 495-1600. We recommend that you frequently change your password. We recommend that you memorize your password and do not write it down. You are responsible for keeping your password and account information confidential. Any person whom you permit to use your password will be an authorized user on your account. An authorized user may transfer funds from your savings, checking, money market and loan accounts, authorize bill payments and do any transactions available using your password. You authorize us to follow any instructions entered through the site using your password. If you authorized someone else to use your password, you are responsible for all transactions which that person initiates at any time, even if the amount of the transaction or number of transactions exceeds what you authorized. If you believe your password has been lost, stolen or that someone has accessed your account without your permission, notify us immediately by calling us at (877) 495-1600. Passwords are the property of California Coast Credit Union and are subject to cancellation at any time without notice. You may cancel your password privilege by notifying us in writing but you will remain responsible for payment of any outstanding balances. Third-Party Services We may allow access to, or advertise for merchants through our website. You may purchase certain goods or services from these merchants. We do not operate or control the products or services offered by these merchants. Merchants are responsible for all aspects of order processing, fulfillment, product performance and warranties, billing and customer service. We are not a party to the transactions entered into between you and any merchants. Links to Other Websites Our site may contain links to other websites. We are not responsible for the content, accuracy or opinions expressed in these websites, and these websites are not investigated, monitored or checked for accuracy or completeness by us, nor do we maintain any editorial or other control over these websites. Inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. Privacy Policy Our Privacy Policy, as it may change from time to time, is hereby incorporated by reference herein and shall be deemed a part of this Agreement for all interests and purposes. Please see our Online Privacy Policy. Choice of Law and Forum This Agreement will be governed by federal law and regulation, and, to the extent that there is no applicable federal law or regulation, by the laws of the State of California. This website (excluding linked sites) is controlled by California Coast Credit Union from its offices in San Diego, California. You agree that this Agreement will be deemed executed in San Diego, California. To the extent permitted, you agree that any legal action regarding this Agreement will be brought in San Diego, California. Indemnity and Limitation of Liability You agree to indemnify and hold harmless the credit union and its officers, directors, employees, successors, and assigns from and against any and all claims, demands, losses, liabilities, penalties, expenses and any or other damages (including, without limitation, reasonable attorney’s fees) directly or indirectly resulting from, relating to or arising in connection with your breach or violation of this Agreement; your use of the site; any transactions or other activities you engage in with any third party service providers, third party merchant sites, or other third parties who are part of our affiliate program or who you access by or through this site; your infringement or violation of the intellectual property or other rights of third parties; and/or your negligence or willful misconduct. We are not responsible for any products or services relating to your personal computer, other than those specified in this Agreement. We also are not responsible for any damage to your personal computer, modem, telephone or other property resulting from your use of the site. We are not responsible for any loss, damage or injury resulting from an interruption in your electrical power, telephone or cable service; the disconnecting of your telephone or cable service by your local telephone or cable company or from deficiencies in your line quality; or any defect or malfunction of your home computer, modem, telephone or cable service.